Your Decor Fusion ecommerce store integrates with your in-store POS system so all purchases by your customers, whether in-store or online, automatically flow into their purchase history, and are accessible for future review. This provides your customers with tremendous convenience and eliminates the need for them to find old receipts and paint cans when re-ordering the same product. Customers simply log in to their ecommerce store account, access their history, search for the product by name, number, or job, then select “Re-Order.” And that’s it!
Customers can search using any number of terms and criteria, including previous job, tint information, color information, and more. Customers can also access key information about their accounts, including special pricing and invoices, can choose to pay onsite or apply their online purchases to their in-house account, and can create lists of favorites for easy access to regularly purchased items.
Your business handles many requests for customers inquiring about previous purchases, invoices and payments. By making this information easily accessible through your online store, you provide your customers with added convenience and reduce the amount of calls your staff has to handle, freeing up their time to work on other areas of your business. Allowing customers to re-order items through your online store also ensures accuracy in the purchasing process, reducing human error and the duplication of your staff’s efforts.
Features and Benefits
- Added Convenience for Customers
- Access to Customer History
- Search by Product Name and Number
- Search by Job
- Easy Re-Ordering of Products
- Create Lists of Favorite Products
- Greater Efficiency
- Reduce Human Error
- Integration with In-Store POS System Purchases
- Ongoing Training and Support
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