Your contractor partners are an important segment of your customer base. Maybe the most important. To keep them coming back, you need to provide them with every convenience you can, including easy, self-serve access to their invoices, purchase history, account information, pricing information, and more.
The Decor Fusion Enterprise Contractor Portal is designed to help you make it easy for your contractor customers to access their important information, whenever they need it. Contractors can access information as far back as 12 months, and can export their invoices in PDF or Microsoft Excel format. Advanced features include the capability for contractors to export information to perform cost analyses so they can accurately price upcoming jobs, and to use the portal’s history feature to search for products they have previously purchased by job name, purchase order number or product name. US-based contractor customers can also use the portal to make payments on their accounts.
One of the reasons your customers buy from you is the customer service you provide, and that includes finding previous documents important for their businesses. While it’s important to help your customers in this way, it’s also time-consuming and takes away from other tasks you could be doing. By giving your customers added convenience through the self-serve customer portal, you’re able to reduce your company’s workload and still ensure your customers have everything they need.
Features and Benefits
- Added Convenience
- Easy To Use
- Greater Efficiency
- Enhanced Customer Service
- Information Stored for 12 Months
- Exportable for Accounting in Excel Formats
- Review Purchase and Color Histories
- Access Invoices and Job Usage
- Make Account Payments (US Only)
- Ongoing Support and Training Available
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