Your customers will often share information with your counter staff that could result in opportunities for your company. However, without a way to capture this information, and provide it to the people who can act on it, you can miss out on opportunities to serve your customers and grow your business.
Your staff are your store’s eyes and ears, and with the Decor Fusion Enterprise POS system’s customer relationship management (CRM) system, your staff can listen for and record key information shared by your customers, allowing you to follow up and create more opportunities for your business.